WIN@proach 5.7.3:

Bug fix for IR 12800532: Failures in attachment handling for external users

Bug fix for PTR 12817067:Win@: PROD RR Workflow corrupted due to newly implemented automated RR signoff

New features in WIN@proach Version 5.7

Clean-up of TR workflow and fields

 

The CMT has initiated a review of the current change management support in WIN@proach resulting in a significant amount of changes included in this release.

 

The main changes are:

·         Rename of the change category Not operationally relevant into Documentation to stress it’s use to track activities outside of the scope of change management. The functionality (in terms of available fields) of TRs categorized as ‘Documentation’ has been aligned to better reflect this.

·         The Risk Assessment and Categorize workflow steps have been re-arranged and results are represented in a less confusing way on the TR tabs. Also the Accept workflow step is no longer required.

·         Clean-up of unused and obsolete fields including ‘Type/Component’ and ‘System/Subsystem’ classifications, ‘Operational Area’ and ‘Notification sent’ fields and the ‘Peaks’ tab.
As a reminder, please modify your internal processes and tools if you are still using any of those (updates through the WIN@proach API will not result in any error but users will no longer be able to update the fields using the client).

 

For the detailed list of changes refer to:

https://rndwww.nce.amadeus.net/confluence/display/T2SCSC/WIN@proach+TR+Clean-up

 

Here are the new classification dialogs:

 

 
 
 
 

PTR Target Field Modification

This allows the Responsible Group (Specified in the Background Tab) along with the Owner and the Owner Group to modify the target date in order to provide flexibility and ensure that there is no delay on providing updated target date.

 

 Unix Release Record Test Panel update

      The Test Panel is updated to accomodate a new workflow during the release sign-off  of a Unix Release Record. If t he Technical Validation is Passed OR Limited  and the Functional Validation is Passed an automatic sign-off is initiated.

 

 

iPPM -  Support the data model of iPPM

WIN@proach now supports sub-phases and multiple Service Orders per budget line.

 

 

iPPM -  Tuning within the pop-up to select a SO

In order to ease the selection in the pop-up with the list of Service Orders, the description is displayed along with the SO value.

SSI16: Scheduling Control changes

The Scheduling dialogue for TRs has been updated to more easily allow you to set the start time of your slot and now offers a better overview of the potential scheduling conflicts.

Through differentiating conflict levels that are color-coded in the conflict list, with one glance you can identify changes on the same CI from those with CIs in the same conflict domain (e.g. any MCA application). Also, operational freezes are highlighted in a different color.

 

 

Starting with this version of the scheduling dialogue, OMS will always be used for the scheduling of a TR and if you must schedule outside of the active scheduling policies this can be done through selecting the checkbox at the bottom of the dialog:

Finally, Time Align was replaced by Start Time so that you can specify a real time to start the change.

 

Improved focus on field "PMR Action Item Weight"

The PMR AI Weight will be shown on the main panel (but is hidden if there is none). The field is automatically synchronized from IMR-PMR.

Stop modification of KPI relevant data in IRs

This change is targeting major IRs: ten days after closure no date/time fields can be modified nor can child relations be changed.

New field for KCS knowledge article reference

A URL link field was created in the SMC tab.
Name of the field: Link to Knowledge Article (KCS). The SMC project KCS will fill it eventually.

Changes made to ensure that the closed records are Assigned back to the logger.

 
 
 
Complete list of changes
 
CR
 

12247599             TR clean-up: several smaller workflow changes and hiding fields/tabs

11090926             WIN@ IM: display ownerlist as tree (code preparation only)

12223403             WIN@proach: PTR Target Field Modification

11829639             WIN@proach:Unix Release Record sign-off workflow change

12465418             WIN@proach: iPPM -  Multiple SO at phase AND sub-phase level

12329739             WIN@proach: iPPM -  Tuning within the pop-up to select a SO

11745144             WIN@proach: SSI16; Scheduling Control changes

11436748             Aproach: Display PMR AI Weight -field on TR Main Panel if record related to PMR

12314637             WIN@ IM: Avoid modification of KPI relevant data

12328585             Review fields restriction in Functional tab for a CR

12242772             [KCS]: WIN@proach: New field for KCS knowledge article reference

12075387             TR: Assign back to logger when recording fallback

 

 

Bug Fixes :

11516697       iPPM - Core Model 1 - Drop 2 - Overall support

12639375       Citrix:XenDesktop: Win@ crashes when having VDA 7.x installed

11988851        WIN@proach Crashes Frequently

12587774       Win@ crashes after adding attachment and changing tab

11824813       Changes to Win@proach for FACT24 migration to V2.0

12506661       Aproach is stopping work - Error while printing a record